Frequently asked questions
FAQ
How long does shipping take?
How long does shipping take?
We offer free shipping to the USA. Orders are typically processed within 1-3 business days. Delivery usually takes 7-12 business days depending on your location.
How can I track my order?
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can track your package directly on our "Track Order" page.
What is your return policy?
What is your return policy?
We offer a 30-day risk-free guarantee. If you are not satisfied with your purchase, please contact us at zenrainhelp@gmail.com within 30 days for a full refund or exchange
Are your products authentic?
Are your products authentic?
ZenRain is an independent retailer of high-quality home decor. We source our generic humidifiers directly from trusted manufacturers to ensure the best quality at an affordable price.